Register by Mail, Phone, or Online

Mail - Mail your completed registration form with your check to:

Resolutions Training & Consulting
Attn: Business Office
6313 Chesterfield Lane
Mechanicsburg, PA 17050

(Please make sure to add the student(s) names to your check.)

Phone - You may phone in your registration to 717-653-0809 weekdays between 10:00 AM and 4:30 PM Eastern time. Our staff may be out of the office when you call. Please leave a voicemail message and we will contact you asap.

In order to reserve your seat, we must receive a completed registration plus payment. Resolutions reserves the right not to guarantee your seat until payment has been completed. Registration and payment are due 7 days in advance of the Class Date.

Online - Click here to go to our Registration Form.

Credit Card Payments- Resolutions currently accepts Visa, Mastercard, Discover, and American Express payments. Simply give us a call and tell us that you would like to pay using a credit card.

Once we receive payment, we will send confirmation by email that you are registered for the class(es).

Class Status

Students are responsible to verify the status of their class.

If you do not receive an email from Resolutions regarding your upcoming class within three (3) business days of your starting class date, please contact us immediately at 717-653-0809 (weekdays between 10:00 AM and 4:30 PM Eastern time.)

Our staff may be out of the office when you call. Please leave a voicemail message and we will contact you asap.

PLEASE NOTE: Resolutions is not liable for any expenses you may incur, including travel arrangements. No refunds will be made if you show up for a class without first verifying the class status. Instead, we will reschedule you for the next available class dates at no additional charge.

If the rescheduled class dates are not convenient, you will be issued a credit* which can be applied towards taking the class at a later date, or towards a different class of equal value.
(*credits must be used within 6 months of issue date)

 

Cancellations, Transfers, and Substitutions

All cancellations must be in writing. (Email is acceptable)

15+ Business Days

You may cancel a class and will receive a refund (less a $150.00 administrative fee) as long as the request is received fifteen (15) or more business days prior to the class date.

Within 15 Business Days

Cancellations made within 15 business days of the scheduled class date are not refundable.

Non-Attendance

Any registered student not in attendance on the day of the class will be charged in full.

Note: Students may send replacements to a class at no additional cost any time prior to the start of the class.

Transfers and Rescheduling

You may transfer or reschedule into another class without charge as long as the request is made ten (10) business days prior to the class date. If you transfer within ten (10) business days of the class date, you will be subject to a $75.00 transfer fee.

Insufficient Enrollment

Resolutions reserves the right to cancel any class if there is not a sufficient number of registered students. In the event that Resolutions does cancel a class, we will attempt to notify you by email as soon as possible. If we do cancel a class, we will reschedule you for the next available dates for the class.

If the rescheduled class dates are not convenient, you will be issued a credit* which can be applied towards taking the class at a later date, or towards a different class of equal value.
(*credits must be used within 6 months of issue date)

PLEASE NOTE: Resolutions is not liable for any expenses you may incur, including travel arrangements.

Inclement Weather

Resolutions recognizes that many people have difficulties traveling to work when it snows or other inclement weather occurs. Resolutions seldom cancels classes due to bad weather and we make such decisions on a case by case basis. We are more inclined to delay a class by an hour or two rather than to cancel it altogether. During the Winter months, students are responsible to check the status of their class.

If we reschedule a class due to the weather, we will reschedule you for the next available dates for the class.

To check the weather related status
of your class, please click here


Resolutions Training Facility

Our Training Facility is just a short drive from a number of major metropolitan centers, including Baltimore, MD (80 miles), Philadelphia, PA (110 miles), Washington, D.C. (125 miles), New York City, NY (170 miles), and Pittsburgh, PA (200 miles).

Conveniently located in Lancaster, PA, we provide training, consulting, and creative services throughout Pennsylvania, including: Harrisburg, PA, Lancaster, PA, York, PA, Gettysburg, PA, Hershey, PA, Lebanon, PA, Reading, PA, Carlisle, PA, Chambersburg,PA, State College, PA, Pittsburgh, PA, Philadelphia, PA; and throughout the USA.

Phone:: 1-717-653-0809